1. Data Controller Information
Kilmainham Gaol Museum
Suffolk St, Kilmainham, Dublin 8, Ireland
Phone: +085 156 5429
Email: privacy@kilmainhamgaoirnuseum.top
2. Information We Collect
Personal Information
- Contact Data: Name, email address, phone number when you contact us
- Booking Information: Tour preferences, group size, payment details
- Communication Data: Messages, inquiries, feedback
- Technical Data: IP address, browser type, device information
Automatically Collected Information
- Website usage data through Google Analytics
- Cookie data (see our Cookie Policy for details)
- Browser session information
3. How We Use Your Information
- Service Provision: Process bookings, respond to inquiries
- Communication: Send confirmations, updates, educational content
- Analytics: Improve website functionality and user experience
- Legal Compliance: Meet regulatory requirements
- Marketing: Send relevant museum news (with your consent)
4. Legal Basis for Processing (GDPR Compliance)
- Contractual Necessity: Processing required to fulfill bookings
- Legitimate Interests: Website improvement, security
- Consent: For marketing communications and cookies
- Legal Obligation: Tax records, regulatory compliance
5. Data Sharing and Third Parties
We may share your data with:
- Service Providers: Booking system operators, email services
- Analytics: Google Analytics (anonymized data)
- Legal Authorities: When required by law
We ensure all third parties comply with data protection laws.
6. International Data Transfers
Your data is primarily processed within the EU/EEA. Any transfers outside this area comply with adequacy decisions or appropriate safeguards.
7. Data Retention
- Booking records: 7 years for tax purposes
- Contact inquiries: 3 years
- Marketing consent: Until withdrawal
- Analytics data: 26 months
8. Your Rights Under GDPR
- Right to Access: Request copies of your personal data
- Right to Rectification: Correct inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in machine-readable format
- Right to Object: Object to certain processing activities
- Right to Withdraw Consent: Withdraw consent at any time
9. Data Security
We implement appropriate technical and organizational measures including encryption, access controls, and regular security assessments to protect your data.
10. Cookies and Tracking Technologies
We use cookies as detailed in our separate Cookie Policy. You can manage your preferences through our cookie consent banner.
11. Children's Privacy
We do not knowingly collect data from children under 16 without parental consent. School group bookings are handled through educational institutions.
12. Changes to This Policy
We will notify you of significant changes via email or website notice. Continued use after changes constitutes acceptance.
13. Contact Information